FAQ

What's the climate like in Tokyo?

The temperature in Tokyo changes throughout the year, with winter, spring, summer, and autumn as four distinct seasons.
There are many chances to enjoy nature in Tokyo.

What about the temperature? What clothes do people wear?

January and February 2-10°C (35-50°F)
You will need a coat, gloves, and a scarf.  The humidity often makes it feel even colder than this.

March 5-12°C (41-53°F)
You will definitely still need your coat, but maybe you can leave the gloves and scarf at home.

April 10-18°C (50-64°F)
You can get by with a sweater or cardigan.  You may still need a coat some days.

May 15-22°C (59-71°F)
A cardigan or long sleeve shirt is enough.

June 18-25°C (64-77°F)
Short sleeve and long sleeve shirts are appropriate.

July and August 22-30°C (71-86°F)
Short sleeve shirts are best.

September  20-27°C (68-80°F)
Short or long sleeve shirt.

October 15-20°C (59-68°F)
A long sleeve shirt or cardigan is recommended.

November 9-17°C (48-62°C)
For most days, a jacket or sweater is enough, but you may need a coat for the colder days.

December 3-12°C (37-53°F)
You will need a coat.  Some days you may also need a scarf and gloves.

What language do people use day-to-day in Tokyo?

Generally Japanese, but within the city many people also use English.
At Sakura Hotel, all of our staff speak at least 2 languages, so if you are worried about being able to communicate, just ask us beforehand.

Will my electronic devices work in Japan?

The most common electrical current used in Japan is 100V 50Hz.  The shape of outlets varies by country as well, so be sure to check to see if your plugs will fit as well.
In case you arrive and the plugs for your devices do not fit the outlet, we sell plugs at Sakura Hotel.

What are business hours for most banks in Tokyo?

Bank hours in Japan are 9:00AM to 3:00PM. Please inquire with your specific bank.

What happens if I need to make an emergency phone call?

When calling from your own country, please put the country code before the phone number you wish to dial.
The country code for Japan is 81.

If you have an emergency while in Japan, the emergency number is 110.
For guests of Sakura Hotel, please inform our staff if you are having problems of any kind.

What about hours for restaurants and bars? And do I leave a tip?

Most restaurants are open from 10:00AM to 10:00PM, but convenience stores, some restaurants, and Sakura Cafe are all open 24 hours a day.

Culturally, people in Japan do not tip.  Sometimes there is a service charge included in the bill at restaurants, so a tip is not necessary.

About reservation

Is late check-out possible?

SAKURA HOTEL IKEBUKURO and SAKURA HOTEL HATAGAYA 
Late check-out is possible. 
An extra cost of 30% of ordinary room rate allows you to stay in the room until 12:00 p.m. 
An extra cost of 50% of ordinary room rate allows you to stay in the room until 02:00 p.m. 

SAKURA HOTEL JIMBOCHO and SAKURA HOSTEL ASAKUSA 
Late check-out is possible. 
An extra cost of 30% of ordinary room rate allows you to extend your stay by 2 hours.

How long are bookings accepted in advance?

Bookings are accepted at a maximum of 6 months in advance. Groups bookings (10 people or more) are accepted at any time.

re there non-smoking rooms available?

All of our rooms are non-smoking.

Can we check in before the check-in time?

Checking in to the room is possible from the chech-in time, but you can leave your luggage with us before the check-in time.

We will visit Tokyo as a group. How can we make a reservation?

Please send us an inquiry through our Group Inquiry page. We will reply to you with our offers. Please be reminded that we have different cancellation and reservation policy for groups.

There are 2 of us. Can we stay in a Single room?

Single rooms are for 1 person only. Please reserve a double/twin room if you are 2. Children under 10 can stay with one adult in a single room.

I don't come from a VISA-waiving country. Can I get a confirmation from your to apply for a VISA?

We are sorry that only individuals who already possess valid VISAs issued by the Japanese government could reserve our hotels. We are afraid we cannot provide any confirmation to apply for Japanese VISA. 

Questions

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